Xcite’s Split Air Conditioner Buying Guide

Choosing the perfect air conditioner (AC) for your home can feel overwhelming with Xcite's vast selection. This guide simplifies the process! We'll walk you through selecting the ideal BTU range for your room size, key factors to consider before your purchase, and how to prepare your space for our delivery and installation team.

1. Which air conditioner BTU range should I consider for my room?

BTUs measure an air conditioner's cooling power. The higher the BTUs, the larger the space it can cool. It's important to choose the right BTU size to avoid inefficiency. T1 and T4 refer to the operating temperature range. T1 is the ideal cool temperature, while T4 is the maximum hot temperature. Choose an AC with a T4 rating suitable for your hottest days.

2. What are the Terms & Conditions of buying an air conditioner from Xcite?

• a. The company is not responsible for dismantling or installing old units from the customer’s home and does not install the new unit with old gas pipes.
• b. The company is not responsible for the work of crushing, drilling, opening ceilings, aluminum, glass, and corrugations. (It is the client’s responsibility to prepare the installation location).
• c. The company is not responsible for any damage that occurs during the installation of any hidden and unreported extensions inside the wall or ceiling, whether electrical, plumbing or other extensions.
• d. The customer must install a PVC pipe (sleeve) inside the raft with a diameter of no less than 3 inches when he requests that the pipes be installed in a hidden and invisible way inside the wall.
• e. The maximum installation height of the outdoor unit is 3 metres.
• f. The distance between the indoor unit and the electricity point must not exceed one and a half meters.
• g. Air conditioning units, size 18,000 to 36,000, equipped with gas pipes 5 meters long for free. The customer pays an additional cost of 6 KD for each additional meter.
• h. Air conditioning units size 12,000 or less are equipped with gas pipes 3 meters long for free. The customer pays an additional cost of 5 KD for each additional meter.
• i. Air conditioning units size 36,000 or larger require an external power supply point of 30 amps.

3. How do I prepare the room for the delivery & installation team?

To ensure a smooth installation process, here's how you can prepare your room for the Xcite delivery & installation team

Before Delivery:

• • Clear the installation area: Remove any furniture, electronics, or decorations that might be in the way of the installation team. This includes the area around the window (for window AC units) or the wall where the indoor unit will be mounted (for split AC units).
• • Clear a path for access: Ensure there's a clear path from the entrance to the installation site to allow the team to easily carry the AC unit and tools.
• • Protect your belongings: Consider covering valuable furniture or electronics with dust sheets to minimize dust and debris.

Electrical Requirements:

• •Check the power outlet: As mentioned earlier, ensure there's a properly functioning electrical outlet within 1.5 meters of the designated indoor unit location. Refer to the Terms & Conditions (point i) for specific power requirements based on BTU.

Outdoor Unit Considerations:

• •Clearance around the outdoor unit: If the outdoor unit is being installed on the ground, make sure there's at least 50cm of clearance around the unit for proper airflow.
• •Accessibility for future maintenance: Remember, the outdoor unit will require occasional maintenance. Ensure there's enough space around it to allow the technician easy access in the future.

Additional Tips:

• •Inform the team of any special considerations: If there are any special instructions or access limitations related to your home, be sure to inform Xcite at the time of booking the installation.